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Business Intelligence Analyst

Job Posting Date2026.09.22
Job TypeRegular
TeamData & Business Intelligence
Location
Singapore, Singapore
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About TravelokaTraveloka is Southeast Asia’s leading all-in-one travel platform connecting millions globally with trusted, world-class experiences. With over 140 million app downloads and more than 40 million monthly active users, Traveloka stands as one of the most popular travel apps in the region.

Job Description

Job ID: MJ000358


About the Role


We're looking for a Business Intelligence Analyst to help standardize how Traveloka measures and understands its business, starting with THE Finance and Corporate Technology teams, and extending into cross-functional Business Units (BUs). As an individual contributor, you will partner closely with Finance and other business stakeholders to define metrics, build reliable dashboards, and turn complex financial and operational data into insights that shape real business decisions. This role sits within the Data & Experimentation Platform and works closely with the Business Process and Analytics (BPA), Data Analytics across BU, and Data Warehouse Engineering teams.


What You'll Do


  • Partner with Finance and other departments to standardize metric definitions, identify authoritative data sources, and build the data pipelines that feed them.
  • Own and maintain the Operating Metrics and Profitability dashboard, ensuring data stays accurate and consistent over time.
  • Work proactively with stakeholders across the Business Process and Analytics team to anticipate changing business needs and adapt dashboards ahead of time, not after the fact.
  • Build end-to-end data solutions, from raw data to finished report, that reduce time other teams spend on manual data prep and reconciliation.
  • Translate financial and operational trends into clear insights and recommendations for stakeholders, including senior leadership.
  • Simplify complex metrics and ratios into a form that non-technical stakeholders can act on.
  • Identify opportunities to automate recurring reports and analysis, reducing manual effort and human error.


What You'll Bring


  • Bachelor's or Master's degree in Statistics, Mathematics, Physics, Computer Science/Informatics, Engineering, Economics, or a related field.
  • 4–6 years of experience in business intelligence or a similar analytics role, ideally in a fast-paced, cross-functional environment.
  • Strong hands-on experience with Tableau Cloud for building and managing dashboards and data sources; Familiarity with other BI tools such as Looker/Data Studio, Preset, or Power BI.
  • Strong SQL skills, plus working proficiency in Python or R.
  • Strong analytical and problem-solving skills, with attention to detail when working with large, messy datasets.
  • Excellent verbal and written communication skills, able to explain technical findings to non-technical stakeholders.
  • Comfortable adapting quickly as business priorities shift. Self-motivated and able to work with a degree of ambiguity.


Good to Have


  • Exposure to or hands-on experience with GenAI tools applied to analytics or reporting workflows.
  • Familiarity with cloud data warehouses (e.g., BigQuery, Databricks) and modern data stack (Semantic Layer).

At Traveloka, we firmly believe in equal opportunities for all because diversity drives creativity and excellence. We encourage individuals from diverse backgrounds to apply for opportunities with us. Our hiring decisions are based on qualifications and merit in accordance with a fair and transparent process, regardless of race, ethnicity, religion, sex, gender identity, sexual orientation, age, marital status, disability, military service, or any other aspect of diversity. Join us in our mission to transform the travel industry and embrace the values that drive us to innovate and serve customers worldwide. Be advised that Traveloka maintains a structured recruitment process and does not entertain unsolicited resumes from recruiting agencies. Third parties who provide unsolicited resumes of candidate(s) shall waive and forfeit all rights to claim for any placement or referral fees in the event that Traveloka eventually employs such candidate. Hence, we will not assume responsibility for any fees incurred for candidates hired through unrequested resumes. Your adherence to our guidelines is greatly appreciated.

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